Q1: About Artwork Format
Please provide your custom design or logo in vector formats such as AI or PDF for accurate production layout.
Q2: What Details Are Required for a Quote?
Please provide the quantity, dimensions, color preferences, packaging requirements, and material specifications for your custom items. We will evaluate your requirements and offer a comprehensive quotation and design sketch.
Q3: What Is the Sample Policy and Lead Time?
Existing stock samples can be provided free of charge with express freight collected. For custom designed samples, production lead time typically ranges from 5 to 7 days.
Q4: What Are the Standard Payment Terms?
100% upfront payment for orders under US$1,000. For larger orders, a 30% deposit is required, with the remaining 70% balance due prior to shipment after quality inspection. Accepted payment methods include T/T, Western Union, and L/C.
Q5: Why Choose Our Doors and Windows Solutions?
We offer 24-hour response times for pricing and design sketches, high-quality eco-friendly materials compliant with international safety standards, and experienced production specialists ensuring reliable quality control.
Steelwar
